Name
Session 6: BMC Helix Observability and AIOps - Helix Platform Breaking Down Silos With ServiceOps & Data Sharing
Date & Time
Wednesday, August 21, 2024, 5:30 PM - 6:30 PM
Description

Come and join us for session six of our monthly webinar series, where we dive into the platform and break down silos with ServiceOps and data sharing. 

Yaron and I will be joined also by Graham from our Solution Engineering team and during the webinar will cover:

  • Topology and Dynamic Service Models from Discovery and Third Party Tools
  • Event Enrichment from Discovery
  • Change Requests considered by root cause analysis
  • Blackout Policies Based on Change Windows
  • Incidents raised from events
  • Automation with Change Control
  • Best Action Recommendation utilising knowledge previously provided to ITSM
  • Visualising on a single dashboard
Virtual Session Link