Name
Session 6: BMC Helix Observability and AIOps - Helix Platform Breaking Down Silos With ServiceOps & Data Sharing
Date & Time
Wednesday, August 21, 2024, 5:30 PM - 6:30 PM
Description
Come and join us for session six of our monthly webinar series, where we dive into the platform and break down silos with ServiceOps and data sharing.
Yaron and I will be joined also by Graham from our Solution Engineering team and during the webinar will cover:
- Topology and Dynamic Service Models from Discovery and Third Party Tools
- Event Enrichment from Discovery
- Change Requests considered by root cause analysis
- Blackout Policies Based on Change Windows
- Incidents raised from events
- Automation with Change Control
- Best Action Recommendation utilising knowledge previously provided to ITSM
- Visualising on a single dashboard
Virtual Session Link