Name
Session 7: BMC Helix Observability and AIOps – Good Events Drive Good Decisions!
Date & Time
Wednesday, September 18, 2024, 5:30 PM - 6:30 PM
Description
In this webinar we are joined by our guest speaker Rich Bone, who will take you through positive impacts of Observability. He will also talk about why it is critical for building a successful AIOps practice. The session will include the following,
Here’s what’s happening today:
- Services are impacted by incidents that are hard to resolve because of the noise, things not being monitored or monitoring silos
- Issues take longer to resolve because every issue needs domain experts to find the root cause
- The most experiencing people are in reactive mode instead of helping you grow the business
Here’s the harmful impact on your business:
- Unhappy users an employees
- Not meeting service level agreements
- It looks like business inhibitors instead of an engine for growth
Here’s what it looks like WITH AIOps:
- You make more money with happier customers
- Service levels go up without burning out your IT team with firefighting and escalations
- IT is perceived as business enablers and not business inhibitors
Here’s how we do it..
Virtual Session Link