Tracey is an experienced operations leader with over 31 years of expertise in Control-M workload automation and critical batch processing within the financial services sector. Focused on service reliability and operational integrity, Tracey leads the Service Operations team in ensuring the flawless execution of high-volume, time-sensitive batch jobs that support core banking, payments, and regulatory reporting systems. With a strong emphasis on compliance across complex, multi-platform environments, Tracey is known for driving automation, reducing operational risk, and enhancing visibility into batch workflows.