Join us for an expert-led session designed to introduce IT professionals and system administrators to the Helix IS Triage Tool (HITT). Using demonstrations this session will walk you through the setup process and explore the tool’s various operational modes, detailing when and how to use each effectively. Whether you're gearing up for your first install or looking to troubleshoot existing deployments, this session will provide practical guidance and real-world tips to make your experience smoother, faster, and more reliable.

 What You’ll Learn:
✅ How to install and configure HITT.
✅ Understand when and how to use HITT's range operational modes.
✅ Review and resolve configuration issues identified by HITT.
✅ Use HITT's extra modes and command line options.
✅ See practical examples of HITT in use.

Who Should Attend:
IT Administrators, System Engineers, Helix Support Staff, and anyone responsible for managing Helix Service Management OnPrem environments.