Event type: Virtual Event
Tuesday, January 13, 2026, 3:00 PM - 4:00 PM
Join us for an in-depth session exploring the latest enhancements in BMC Helix ITSM.
Join us for an in-depth session exploring the latest enhancements in BMC Helix ITSM, designed to optimize performance, elevate user experience, and streamline IT service delivery. This session will walk you through the newest innovations, key feature updates, and foundational improvements that shape the next generation of IT service management. From AI-driven automation to improved collaboration and usability, discover how to leverage the power of Helix to modernize your ITSM ecosystem.
What You’ll Learn:
- Deprecated and Discontinued features:
- BIRT Reports – Migrate to BMC Helix Dashboards
- What’s happening to Smart IT
- Foundational Improvements
Who Should Attend:
- ITSM Administrators
- Product owners & digital architects
- Anyone looking to boost app performance and user engagement