Time Name Speakers
Friday, December 12, 2025
 Customer CXO Summit 
1:00 PM - 3:00 PMWelcome Lunch 
1:00 PM - 4:30 PMArrivals, Check-ins, Registration & Innovations Tour 
5:00 PM - 5:30 PMWelcome Address - Discover the new BMC Helix : Turn AI into ActionDeepak Singla, BMC Helix
5:30 PM - 6:15 PMCustomer Centric AI TransformationFrancisco Trillo, BMC Helix
Ramesh Narayanaswamy, Aditya Birla capital
Subi Bhaskaran, TMF Group
Om Prakash Seth, IDBI Bank Ltd
6:15 PM - 7:00 PM#newBMC Helix: Reset the Economics of Enterprise ITKiran Diwakar, BMC Helix
Gunal Kannan, BMC Helix
7:00 PM - 7:10 PMCustomer Excellence Award 
7:10 PM - 7:15 PMWrap-upDeepak Singla, BMC Helix
7:30 PM - 10:30 PMCultural Evening and Dinner 
Saturday, December 13, 2025
9:20 AM - 9:30 AMDay 2 KickoffDeepak Singla, BMC Helix
9:30 AM - 11:30 AMGame ShowGunal Kannan, BMC Helix
Sakaar Anand, BMC Helix
Jamie Thompson, BMC Helix
Kiran Diwakar, BMC Helix
Francisco Trillo, BMC Helix
11:30 AM - 12:00 PMTea break and Innovations Tour 
12:00 PM - 12:30 PMI use HelixSakaar Anand, BMC Helix
Kulvinder Singh, IGT Solutions Pvt Ltd
12:30 PM - 1:00 PMAll roads lead to BMC HelixSuresh Ravoor, BMC Helix
1:00 PM - 2:00 PMLunch and Innovations Tour 
2:00 PM - 3:15 PMAirline SimulationVic Rajput, BMC Helix
Amit Shende, BMC Helix
Akarsha Vustikayala, BMC Helix
3:15 PM - 3:35 PMAgentic AI in ActionRajanikumar NEV, Axis Bank
Deepak Bhatia, BMC
3:35 PM - 4:00 PMDriving Customer SuccessHitesh T K, Vodafone Idea Limited
Jamie Thompson, BMC Helix
4:00 PM - 4:20 PMTea break and Innovations Tour 
4:20 PM - 4:50 PMSucceeding TogetherGagandeep Singh, BMC Helix
Siddharth Sinha, Kinsfolk Technology Private Limited
4:50 PM - 5:00 PMWrap-upDeepak Singla, BMC Helix
6:30 PM - 7:30 PMTea Tasting Session at Bay Leaf 
7:30 PM - 10:30 PMGala Night 
Sunday, December 14, 2025
7:30 AMTeam building 
12:00 PMCheck outs 
Time Zone: (UTC+05:30) Chennai, Mumbai, New Delhi, Sri Jayawardenepura [Change Time Zone]

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