| Time | Name | Speakers |
|---|---|---|
| Friday, December 12, 2025 | ||
| Customer CXO Summit | ||
| 1:00 PM - 3:00 PM | Welcome Lunch | |
| 1:00 PM - 4:30 PM | Arrivals, Check-ins, Registration & Innovations Tour | |
| 5:00 PM - 5:30 PM | Welcome Address - Discover the new BMC Helix : Turn AI into Action | Deepak Singla, BMC Helix Francisco Trillo Molino, BMC Helix |
| 5:30 PM - 6:00 PM | #newBMC Helix: Reset the Economics of Enterprise IT | Ryan Manning, BMC Helix |
| 6:00 PM - 6:45 PM | The power of Customer Success | Brenton Smith, BMC Helix |
| 6:45 PM - 7:00 PM | Customer Excellence Award | |
| 6:55 PM - 7:00 PM | Wrap-up | Deepak Singla, BMC Helix |
| 7:00 PM - 10:30 PM | Cultural Evening and Dinner | |
| Saturday, December 13, 2025 | ||
| 9:20 AM - 9:30 AM | Day 2 Kickoff | Deepak Singla, BMC Helix |
| 9:30 AM - 11:30 AM | Game Show | Sakaar Anand, BMC Helix Nuria Gascon, BMC Helix Gunal Kannan, BMC Helix Ryan Manning, BMC Helix Francisco Trillo Molino, BMC Helix |
| 11:30 AM - 12:00 PM | Tea break and Innovations Tour | |
| 12:00 PM - 12:30 PM | All roads lead to BMC Helix | Suresh Suresh Ravoor, BMC Helix |
| 12:30 PM - 1:00 PM | I use Helix | |
| 1:00 PM - 2:00 PM | Lunch and Innovations Tour | |
| 2:00 PM - 3:15 PM | Airline Simulation | Vic Rajput, BMC Helix Amit Shende, BMC Helix Akarsha Vustikayala, BMC Helix |
| 3:15 PM - 3:35 PM | Agentic AI in Action | Deepak Bhatia, BMC |
| 3:35 PM - 4:00 PM | GPT led ITOps | Sibasish Das, BMC Helix |
| 4:00 PM - 4:20 PM | Tea break and Innovations Tour | |
| 4:20 PM - 4:50 PM | Succeeding Together | Nuria Gascon, BMC Helix |
| 4:50 PM - 7:00 PM | Wrap-up | Brenton Smith, BMC Helix Deepak Singla, BMC Helix |
| 7:00 PM - 10:30 PM | Gala Night | |
| Sunday, December 14, 2025 | ||
| 7:30 AM | Team building | |
| 12:00 PM | Check outs | |
Time Zone: (UTC+05:30) Chennai, Mumbai, New Delhi, Sri Jayawardenepura [Change Time Zone]