| Time | Name | Speakers |
|---|---|---|
| Tuesday, December 10, 2024 | ||
| 12:00 PM - 1:00 PM | Arrivals, Lunch | |
| 1:00 PM - 1:10 PM | Welcome and Introductions | Katie Tierney, BMC Helix |
| 1:10 PM - 1:25 PM | Voice of the Customer – Federal Government of Canada | |
| 1:25 PM - 1:45 PM | ServiceOps | Katie Tierney, BMC Helix |
| 1:45 PM - 2:30 PM | Helix Enterprise Service Management | Juergen Hauser, BMC |
| 2:30 PM - 2:40 PM | Break | |
| 2:40 PM - 3:20 PM | HelixGPT | Anthony Okumura, BMC Helix |
| 3:20 PM - 3:55 PM | Helix AIOps | Stephanie Wood, BMC |
| 3:55 PM - 4:10 PM | Q & A + Discussion | Katie Tierney, BMC Helix |
| 4:10 PM - 5:10 PM | End | |
Time Zone: (UTC-05:00) Eastern Time (US & Canada) [Change Time Zone]