Time Name Speakers
Tuesday, December 10, 2024
12:00 PM - 1:00 PMArrivals, Lunch 
1:00 PM - 1:10 PMWelcome and Introductions Katie Tierney, BMC Software
1:10 PM - 1:25 PMVoice of the Customer – Federal Government of Canada  
1:25 PM - 1:45 PMServiceOps Katie Tierney, BMC Software
1:45 PM - 2:30 PMHelix Enterprise Service Management Juergen Hauser, BMC
2:30 PM - 2:40 PMBreak  
2:40 PM - 3:20 PMHelixGPTAnthony Okumura, BMC
3:20 PM - 3:55 PMHelix AIOps Stephanie Wood, BMC
3:55 PM - 4:10 PMQ & A + DiscussionKatie Tierney, BMC Software
4:10 PM - 5:10 PMEnd 
Time Zone: (UTC-05:00) Eastern Time (US & Canada) [Change Time Zone]