| Thursday, February 6, 2025 |
|---|
| 9:00 AM - 9:30 AM | Arrivals, Breakfast | |
| 9:30 AM - 9:45 AM | Welcome, Introductions, and Objectives | Katie Tierney, BMC Helix |
| 9:45 AM - 10:05 AM | Starting with a Good Foundation: | Katie Tierney, BMC Helix |
| 10:05 AM - 11:05 AM | How AIOps Transforms IT Operations | Greg Bukowski, BMC |
| 11:05 AM - 11:20 AM | Break | |
| 11:20 AM - 12:20 PM | Applying AI Service Management | Juergen Hauser, BMC |
| 12:20 PM - 1:20 PM | Lunch | |
| 1:20 PM - 2:20 PM | Understanding the Capabilities and Future of Gen AI with BMC | Anthony Okumura, BMC Helix |
| 2:20 PM - 2:35 PM | Break | |
| 2:35 PM - 3:05 PM | Summary and Wrap Up | Katie Tierney, BMC Helix |
| 3:05 PM - 4:00 PM | Networking Reception | |