| Time | Name | Speakers |
|---|---|---|
| Thursday, October 24, 2024 | ||
| 8:30 AM - 10:00 AM | Welcome Breakfast & Registrations | |
| 10:00 AM - 10:30 AM | Welcome to BMC Helix Roadshow | Deepak Singla, BMC Sakaar Anand, BMC |
| 10:30 AM - 10:50 AM | BMC Helix Vision and Strategy | Kiran Diwakar, BMC |
| 10:50 AM - 11:10 AM | Customer Fireside Chat - Topic - Building an AI-First Culture in Organizations | Scott Crowder, BMC Rajkamal B, Concentrix |
| 11:10 AM - 11:50 AM | Panel Discussion on "AI's emerging role in Service & Operations Management Excellence" | Mani Manikandan Rangaswamyraj, Flipkart Aseem Joshi, Aditya Birla Capital Prithwiraj Roy, Sony Alexandre Pierrin-Neron, BMC |
| 11:50 AM - 12:10 PM | TEA BREAK | |
| 12:10 PM - 12:30 PM | Customer Fireside Chat Topic - Delivering Service Excellence at Sony | Sachin Jain, Sony Deepak Bhatia, BMC |
| 12:30 PM - 1:00 PM | The Future of Helix AIOps Roadmap | Deepak Chandran, BMC |
| 1:00 PM - 1:45 PM | LUNCH BREAK | |
| 1:45 PM - 2:45 PM | BMC Helix Hands-on Labs Session | Abhijit Potnis, BMC Gagan Varshney, Pre-sales |
| 2:45 PM - 3:15 PM | Guided Tour - BMC on BMC / DWP / Innovations Guided Tour | Poonam Kale, BMC D S Rao, BMC |
| 3:15 PM - 3:30 PM | Wrap-up and raffle draw | Sakaar Anand, BMC Deepak Singla, BMC |
| 3:30 PM | TEA & COFFEE | |
* Agenda is subject to change