| Thursday, July 17, 2025 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| 9:30 AM - 10:00 AM | Check In, Breakfast & Coffee | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 10:00 AM - 10:15 AM | Welcome to BMC Helix Roadshow | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 10:15 AM - 11:00 AM | Opening Presentation: BMC Helix Vision and Strategy – Generative AI and Agentic AI | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 11:00 AM - 12:00 PM | Fireside Chat with BMC Helix Customers | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 12:00 PM - 12:15 PM | Break | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 12:15 PM - 1:15 PM | Product Strategy and Roadmap | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1:15 PM - 2:15 PM | Lunch | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2:15 PM - 3:00 PM | BMC Helix Customer Success Journey | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3:00 PM - 4:30 PM | Session 1: Helix Airport Simulation Join a fast-paced, interactive, team-based experience where you’ll tackle real-world business challenges using Agentic AI. | Session 2: BMC HelixGPT 25.x Fundamentals Using Employee Navigator course and earn a certificate of completion. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4:30 PM - 4:45 PM | Break | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4:45 PM - 6:00 PM | Session: BMC Helix Continuous Optimization Roundtable Step into the BMC Helix innovation cockpit and help shape the future of continuous optimization with AIOps! This isn't your typical roundtable – it's an interactive, live strategy session designed for visionaries using BMC Helix Continuous Optimization. Join our product management team as we map out the future and delve into the topics that matter most to you. Together, we will explore new horizons in predictive service management and service assurance, focusing on resource optimization, cost savings, continuous regulatory compliance, and empowering your teams with self-service reporting and dashboards. Bring your boldest and most innovative dreams, along with real-world feedback, and let's collaboratively build the next big thing in agentic continuous optimization with AIOps. | Session: BMC Helix Discovery User Group Become a Product Manager for the hour and join fellow BMC Helix Discovery users for a collaborative session with the BMC Helix Discovery product team in an open roundtable format. 3 key focus areas for discussion include your service modelling experiences and best practices, your ideas, and opinions for ways that AI can benefit your Discovery needs, and your feedback on the new containerized software discovery feature in v25.2 and what’s next. We are looking forward to hearing your feedback and ideas on these exciting topics and others you may have in mind, and to share our thoughts throughout the conversation! | Hands-on Experience: BMC HelixGPT Agents Bring your laptop to this in-person Hands-On Experience focused on BMC HelixGPT Agents—your gateway to building, customizing, and deploying AI-powered agents that drive real business outcomes. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 6:00 PM - 6:15 PM | Conclusion & Sponsor Giveaways | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 6:15 PM - 7:15 PM | Networking Reception | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Agenda subject to change.
About BMC Helix
BMC Helix, now operating as an independent company, helps the world’s most forward-thinking IT organizations turn AI into action—unlocking human potential to multiply productivity so teams can focus on the work that matters most. With an industry-leading, AI-powered, open platform, BMC Helix delivers a dynamic fleet of AI agents that augment work across enterprise IT service and operations management to anticipate needs, automate solutions, and accelerate outcomes for ServiceOps.