This webinar will showcase how agentic intelligence, automation, and modern workflow capabilities enable organizations to deliver smarter, faster, and more proactive services across IT and business domains.
Our experts will dive into:
• Modern Service Management & Enterprise Workflows: How a modern service layer improves self-service, streamlines IT and business workflows, and boosts user experience and resolution speed.
• Seamless Integration & Data Preservation: How REST-based integrations preserve your existing HR, identity, and monitoring systems for a smooth, low-risk modernization path.
• AI, Agentic Capabilities & Automation: How agentic intelligence reduces ticket volumes, automates actions, and delivers faster, more proactive service operations.
Whether you’re moving beyond legacy systems or seeking to unlock the full potential of AI in service delivery, this session provides practical guidance and real-world examples to support your transformation journey.