Looking to bridge gap between Service management and Operations for a faster and informed Incident resolution?

Meet BMC Helix Ops Swarmer—your intelligent, always‑on teammate in Microsoft Teams. Ops Swarmer brings together the right people, the right data, and real‑time AI insights the moment an incident occurs, helping your teams resolve issues faster and with confidence.

By seamlessly connecting to Service Management and Helix AIOps, it automatically highlights what matters most—context, root‑cause clues, expert recommendations, and next steps—so your teams stay focused, aligned, and in control. No more juggling tools or losing time to confusion. Just smooth, guided collaboration that reduces MTTR and elevates your service experience.

Join the workshop to see how Ops Swarmer transforms incident response into a fast, connected, and intelligent workflow your teams will love.