In an era where speed and adaptability define success, using Innovation Suite Processes empowers teams to build intelligent, agentic tools in a matter of hours. This session explores how to harness the power of HelixGPT's IS Process tool, enterprise data integration, and real-time inference to create agents that are not only responsive—but perceptive.

We’ll walk through how to:
- Extend your knowledge base by using external search engines to provide content to answer end user questions.
- Rapidly prototype an agent that senses user sentiment and conversational context and creates a ticket.

What we will cover as use cases:
- A tool to perform Google search if information not found in enterprise knowledege repositories.
- A support agent that detects frustration in a user’s tone and creates a ticket.

Key Takeaways
- Agentic tools don’t require weeks of dev time—you can build and iterate in hours with the right prompting strategy.
- Sentiment-aware agents improve user trust and engagement by responding empathetically.
- Inference-first design allows agents to handle ambiguity and reduce back-and-forth.

If you haven’t already seen our introduction it can be found here: https://youtu.be/os2y6BLaQ-c