What happened at CrowdStrike could potentially happen to any software company, where there isn’t a single approach to releasing software updates. The incident highlighted the interconnected nature of today’s business operations where a single error could affect many organizations and people. It’s a wake-up call for a unified service management and operations approach to accelerate change while predicting and managing risk in today’s rapid pace of software updates. BMC Helix ServiceOps is an emerging approach to standardize the change control and release management practices and prevent outages related to change.

Join this webinar to gain valuable insights into the new ServiceOps operating model for managing change impacts and resolving incidents. Our speakers will explore:

• How ServiceOps uses AI and automations to look at service and operational data 
• Use cases that showcase change risk prediction, service health timeline, and incident to problem correlation capabilities 
• How the BMC DevOps team uses ServiceOps to avoid making changes that will likely cause an incident

Save time and money with the BMC Helix ServiceOps approach for change impact management and incident resolution — sign up for this webinar now.