| Friday, December 6, 2024 |
|---|
| 1:00 PM - 3:00 PM | Welcome Lunch | |
| 1:00 PM - 5:30 PM | Arrivals, Check-ins, Registration & Innovations Tour | |
| 5:30 PM - 6:00 PM | Welcome Address - Discover the new BMC : Experience AI | Deepak Singla, BMC
Brenton Smith, BMC |
| 6:00 PM - 6:30 PM | #newBMC is about Innovations | Ram Chakravarti, BMC |
| 6:30 PM - 7:15 PM | The power of Customer Success | Om Prakash Seth, IDBI Bank Ltd
Satyavrat Mishra, Godrej Industries Limited
Shiv Bhasin, IndusInd Bank Ltd.
Colin Murphy, BMC |
| 7:15 PM - 7:30 PM | Customer Excellence Award | Ram Chakravarti, BMC
Deepak Singla, BMC
Brenton Smith, BMC
Colin Murphy, BMC |
| 7:30 PM - 7:45 PM | Wrap-up | Pushpal Sarkar, BMC
Ratish Chandrasekhar, BMC |
| 8:00 PM - 10:30 PM | Entertainment & Dinner in the lap of Himalayas | |
| Saturday, December 7, 2024 |
|---|
| 7:00 AM - 8:00 AM | Mountain Hike and Birding | |
| 9:15 AM - 9:30 AM | Day 2 Kickoff | Deepak Singla, BMC |
| 9:30 AM - 11:00 AM | BMC SAYS - Gameshow | Deepak Bhatia, BMC
Gagan Varshney, Pre-sales |
| 11:00 AM - 11:30 AM | When partnership leads to Customer Success | Sam Lakkundi, BMC
Siddharth Sinha, Kinsfolk Technology Private Limited |
| 11:30 AM - 12:00 PM | Break and Innovations Tour | Abhijit Potnis, BMC |
| 12:00 PM - 12:30 PM | All roads lead to BMC Helix | Suresh Ravoor, BMC |
| 12:30 PM - 1:00 PM | I use Helix | Ramesh Narayanaswamy, Aditya birla capital |
| 1:00 PM - 2:00 PM | Lunch and Innovations Tour | Abhijit Potnis, BMC |
| 2:00 PM - 2:30 PM | Did you take Helix seriously? | Deepak Chandran, BMC
Paul McGovern, BMC |
| 2:30 PM - 3:00 PM | From the eyes of ServiceOps | Ajay Jain, BHARTI AIRTEL LTD
Abhijit Potnis, BMC |
| 3:00 PM - 3:30 PM | Were you missing Automation? | Rohan Lees, BMC
Mohit Kodnani, CENTRAL BANK OF INDIA |
| 3:30 PM - 4:00 PM | Break and Innovations Tour | Abhijit Potnis, BMC |
| 4:00 PM - 4:30 PM | When partnership leads to Customer Success | Sam Lakkundi, BMC
Siddharth Sinha, Kinsfolk Technology Private Limited |
| 4:30 PM - 5:00 PM | The bigger the better | Peter Skoufis, Bmc
Abhishek Ranjan, DXC Technology |
| 5:00 PM - 5:15 PM | Wrap-up | Deepak Singla, BMC
Brenton Smith, BMC |
| 7:00 PM | Gala Night | |
| Sunday, December 8, 2024 |
|---|
| 8:00 AM - 10:00 AM | Cricket - Team Building Activity | |
| 10:00 AM - 11:00 AM | Breakfast | |
| 11:00 AM | Departures | |
